Amazon Game Studios has announced a free server transfer program for players who are experiencing long queue times in the New World. Players will be able to move their character from one server to another, and Amazon will cover the cost of transferring all characters, items, and progress associated with that account.”
We are currently experiencing longer than usual load times for our NA megaservers. To address this, we are implementing free transfers off of EU-based megaservers to US-based servers today at 2 PM EDT, September 26th. If you have an NA account and would like to play on a better performing server, please take advantage of this free transfer. We don’t expect this service to be available for very long – we’ll let you know when we’ve completed the process and will close transfers at that time.
If you’re interested in the world of New World and want to help us continue to build a vibrant community, please email: [email protected] Thank you for your patience and understanding as we continue to work on improving server performance across our global network.
We do not have the exact schedule of the transfers yet, but will update this post when we know more about it! Tune in next week for updates on what’s coming to New World soon™!
We wanted to let everyone know that there will be no patch today, September 19th. We’re still working on some things behind the scenes and will have more info for you about what’s coming soon™ in the near future.
Tomorrow September 16th at 10 AM EDT there will be a patch to address some issues that have come up over the weekend. We are also looking into additional server optimizations that should improve overall performance.
We will not be doing a character wipe with this patch, and we hope you all enjoy playing on the new (stable) servers! 🙂
There will be a server maintenance tomorrow, September 8th, starting at 10 AM EDT. We don’t expect it to last longer than an hour. We’ll have more info for you soon™.
Thank you for your patience and understanding as we continue to work on improving server performance across our global network.
We will be doing a free character transfer service starting tomorrow at 1 PM EDT. This is only for EU players who are currently playing on EU servers and would like to transfer their character onto the NA megaservers.
We’ll have more information on how this works tomorrow, September 5th. Thank you for your patience as we continue to work on improving server performance across our global network!
We want to let everyone know that we will be performing a free character transfer service for all European players starting tomorrow at 1 PM EDT. This is only for EU players who are currently playing on EU servers and would like to transfer their character onto the NA megaservers.
Each player will be able to move one character during this maintenance period. You will not be able to move another character until your first transfer has completed.
This is only for the NA megaservers. This service will not be available to EU players playing on EU megaservers.